Noi Bai International Airport Hanoi – Departure guide for International Travelers

Traveling internationally from Hanoi’s Noi Bai International Airport (Terminal T2) can feel overwhelming, especially if it’s your first time. This guide will walk you through the departure process step-by-step in a clear and simple way. We’ll also share some helpful tips to make your journey smoother and stress-free.

How to get from Hanoi to Noi Bai Airport

Noi Bai International Airport is about 25-30 km (15-18 miles) from central Hanoi, depending on your starting point. The trip usually takes 40 minutes to 1 hour by car, depending on traffic.

How to get there:

You have up to 3 options for transportation from Hanoi city to Noi Bai Airport, consisting of:

• Taxi or Ride-Hailing Apps: Taxis and apps like Grab are easy to find. A ride costs around 300,000-450,000 VND (12-18 USD).
• Public Bus: Buses like Route 86 or 17 are cheap (around 9,000-30,000 VND), but they take longer and may not suit travelers with lots of luggage.
• Private Car: For comfort and convenience, book a private car in advance.

Tip: For international flights, it’s recommended to arrive at the airport 3 hours before departure time. However, it’s wise to plan for extra time to account for potential delays, especially during peak hours (normally 7:00 – 9:00 AM and 4:00 – 7:00 PM) or in bad weather.

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Noi Bai Airport Departure Procedure

Here is the map and full process to complete your departure procedure from Noi Bai International Airport, Hanoi.

Step 1: Arrive at the Check-In Area

►Where to go: Head to the 3rd floor of Terminal T2 (International Passenger Terminal). This is the public lobby where check-in procedure happens.

►Check-in counters: There are 4 check-in zones labeled A/B, C/D, E/F, and G/H. Each zone has 24 counters (96 in total).

• Vietnam Airlines: Zones F, G, or H.
• Other airlines: Zones A/B, C/D, or E/F.

►How to find your counter: Look at the big screens (Flight Information Display Screens or FIDs) in the airport. They show your flight and counter details. You can also download the iNIA app on your phone for this information.

►Tip: Arrive at least 3 hours before your flight to have enough time for all steps.

Step 2: Check-In and Drop Off Luggage

►What to do: Go to your airline’s counter. Show your passport, flight ticket (or booking code), and visa (if needed). If you have bags to check in, give them to the staff here.

►Tip: Double-check your boarding pass after check-in. It shows your gate number and boarding time.

Step 3: Pass Through Immigration

►What to do: After check-in, go to the Immigration area. Show your passport and boarding pass to the officers. They will stamp your passport to let you leave Vietnam.

►Tip: Wait patiently in line and have your documents ready to save time.

Step 4: Security Check

►What to do:

• Go through a security screening.
• Put your hand-carried bags on the conveyor belt for an X-ray.
• Take out any liquids, gels, or aerosols (like water, lotion, or perfume) and place them in a tray. Each container must be 100ml or smaller.
• Remove your coat, hat, shoes, socks, face mask, and other items (like phone or keys) and put them in the tray.
• Walk through the metal detector. (Note: Some people might need extra checks.)

►Tip: Pack liquids in small bottles before you arrive to avoid throwing things away.

Step 5: Customs (If Needed)

►Cash declaration: If you’re carrying more than 5,000 USD or 15,000,000 VND (or the same amount in another currency), tell the customs officers.

►VAT refund: If you’re a foreign visitor (not Vietnamese) and bought items in Vietnam, you can get a tax refund. You need:

• Receipts from special tax refund shops.
• To carry the items with you on the flight.

►Tip: Ask customs staff for help if you’re unsure about cash or refunds.

Step 6: Find Your Gate and Board

►Where to go: After security, head to your gate. Check your boarding pass or the FID screens for the gate number.

• Gates 20-28: Right side (East wing, when entering from the security check area).
• Gates 29-30: Middle area (located in the central area of the terminal).
• Gates 31-36: Left side (West wing).

►What to do: Show your boarding pass and passport to the staff at the gate. Then, board your plane!

►Tip: Arrive at the gate at least 30 minutes before boarding starts.

Important Tips for a Smooth Departure

Here are 5 tips that you should always keep in mind to make your departure from Noi Bai Hanoi Airport smooth:

1. Arrive Early: Get to the airport 3 hours before your flight to avoid rushing.
2. Prepare Documents: Keep your passport, ticket, and boarding pass handy at all times.
3. Pack Smart: Follow liquid rules (100ml or less) and avoid carrying too much cash without declaring it.
4. Check Screens: Look at the FID screens often—gate numbers or times can change.
5. Ask for Help: If you’re confused, airport staff are there to assist you.

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